Terms & Conditions
These Terms & Conditions ("T&C") govern the use of WhatsApp and other communication platforms provided by Tang Maju Renovation ("we", "us", "our"). By initiating contact with us, including via WhatsApp, email, contact form, or through our website, you agree to the following terms.
1. Communication Platform
We primarily use WhatsApp and website forms for inquiries and client communication. By messaging us, you acknowledge and agree to be contacted by us or our representatives for the purpose of providing renovation-related services. We reserve the right to refuse communication or discontinue messaging at our discretion.
2. Personal Data
We collect personal information such as name, contact number, and details related to your inquiry. All data collected is governed by our Privacy Policy and in compliance with the Personal Data Protection Act 2010 (PDPA). If you are under 18 years old, please obtain parental consent before contacting us.
3. Fair Use Policy
You agree not to use our WhatsApp or website communication platforms to: Send spam or irrelevant content Harass or abuse our team Post unlawful, explicit, or misleading information Engage in any illegal or malicious activity We may block or report any user who violates this fair use policy.
4. Ownership & Content
Any content or images you send us (e.g., site photos or renovation preferences) may be used only for the purposes of preparing a quotation, design, or proposal. We do not claim ownership of your images or messages unless otherwise agreed.
5. No Guarantees & Limitations
All discussions via WhatsApp or our website do not constitute a legally binding agreement unless a signed quotation or project agreement is provided. We make no guarantees regarding response time, pricing accuracy, or availability until an official confirmation is sent.
6. Disclaimer of Liability
We are not responsible for: Any losses caused by miscommunication over WhatsApp or social platforms. Any third-party links or references (e.g., WhatsApp, Google, Instagram) accessed through our website. Use these platforms at your own risk.
7. Indemnity
By using our services or communication channels, you agree to indemnify us from any legal claims, damages, or costs arising from your misuse or breach of these T&C.
8. Changes to Terms
We reserve the right to update these Terms & Conditions at any time without prior notice. Continued use of our platforms constitutes your acceptance of the updated terms.
Need Help?
If you have any questions about these T&C or your communication with us, please contact: Email: [email protected]
